• These terms and conditions shall apply to the Magical Diwali Season 7 Contest (“Diwali Contest”) sponsored by TVS Credit Services Limited (“TVS Credit”) for individuals who purchases consumer durables like refrigerator, smartphones, televisions, air-conditioners etc., TVS two-wheelers and used cars by availing loans from TVS Credit and/or using InstaCard from 3rd October,2024 and 7th November, 2024, both days inclusive, (“Contest Period”). Existing customers applying for another personal loan from TVS Credit during the Contest Period are also eligible for the Diwali Contest.
  • This Diwali Contest shall be applicable in all parts of India, except in those states wherein any law, order, direction, guidelines, regulations etc specifically prohibits such offers and in such states as mentioned herein.
  • Post availing loan from TVS Credit the customer shall upload his/her selfie along with the product purchased and Loan Agreement number by scanning QR code available on website, banners, advertisements or with the dealers. For InstaCard and Cross Sell Loans, customers can post their festive selfies and share the Loan Agreement number by scanning the QR code/link shared by TVS Credit. Customers can also post the selfie on our social media pages with the Loan Agreement number and hashtag #MagicalDiwali.
  • Disclosure of the Loan Agreement number alongwith the selfie is mandatory to avail the Diwali Contest. The collection of the loan agreement number and selfie is required only for purpose of verification of the customer.
  • In case the Customer doesn’t mention the Loan Agreement number alongwith the selfie, the customer shall not be eligible for the Diwali Contest.
  • This Diwali Contest is subject to all applicable central, state laws and regulations of India.
  • The winners will be shortlisted randomly. TVS Credit shall not be held liable to explain the process by which the winner has been chosen.
  • Distribution of vouchers to customers shall be decided by TVS Credit only.
  • The customer shall redeem the voucher subject to terms and conditions and instructions specified on voucher within the time period specified in the voucher and not after the expiry date of the voucher.
  • Participation in the Diwali Contest by individuals below 18 years of age shall not be allowed.
  • TVS Credit reserves the right to exclude any person or individual from the Diwali Contest at any time by any reason whatsoever.
  • TVS Credit reserves the right to exclude any person or individual from the Diwali Contest at any time by any reason whatsoever.
  • This Diwali Contest is not applicable for online/digital personal loan customers.
  • Customers availing loan for purchasing consumer durables from the states of Andhra Pradesh, Telangana, Bihar, Jharkhand, Karnataka, Maharashtra, Orissa, Tamil Nadu, Uttar Pradesh, Rajasthan, Madhya Pradesh, Chhattisgarh, Gujarat, Haryana, Kerala, Punjab, Delhi, Assam, Uttarakhand, Himachal Pradesh, Pondicherry and West Bengal are eligible to participate in the Diwali Contest.
  • Customers availing loan for purchasing used cars from the states of Andhra Pradesh, Tamil Nadu, Pondicherry, Kerala, Karnataka, and Maharashtra are eligible to participate in the Diwali Contest.
  • TVS Credit shall not be responsible for any NDNC (National Do Not Call) Registry regulation. All customers who participate hereby agree and give express consent to TVS Credit for the Diwali Contest that even if they are registered under NDNC, DND (Do not disturb), TVS Credit, will have the valid authority to call or send SMS and/or email such shortlisted participants, by virtue of them having voluntarily participated in the Diwali Contest.
  • The customers belonging to the state of Tamil Nadu can participate in the Diwali Contest by writing a slogan/caption and posting their selfies with the product that the customer has purchased along with the Loan Agreement Number by scanning the QR code of the Diwali Contest available on website, banner, advertisement or with the dealers. The best caption/slogan will win the prizes.
  • The Customer who purchases two-wheelers from TVS Motor dealers and Multi-Brand Outlets (“MBO”) and avail loan from TVS Credit for the same on pan India basis are eligible to participate in the Diwali Contest. Customers belonging to the states of Tamil Nadu, Karnataka, Telangana, Maharashtra and West Bengal and purchased vehicles from MBO are eligible for the Diwali Contest.
  • TVS Group employees, blood relations of employees, agents, dealers, vendors etc are not eligible to participate in the Diwali Contest.
  • Customers can participate on any day during the Contest Period, subject to the rules of the Diwali Contest. The number of times a customer can participate is equal to the number of times they have taken a TVS Credit personal loan or the number of transactions through their InstaCard during the tenure of this Diwali Contest.
  • Prizes will be announced on the TVS Credit’s Facebook and Instagram page at the end of the Diwali Contest.
  • After announcement of winners, TVS Credit shall call the winner and enquire details from the Customer.
  • The Customer shall provide the details and copy of pan card to TVS Credit for regulatory purposes only.
  • After obtaining information from Customer, the prize details including the vouchers shall be sent by TVS Credit on registered e-mail address of the customer.
  • The customer can avail the voucher in accordance with the terms and conditions stated in the voucher.
  • Cash in lieu of prizes will not be given under any circumstances.
  • All disputes and/or differences pertaining to the Diwali Contest are subject to the jurisdiction of the courts in Chennai only.
  • TVS Credit will not be responsible for any expenses (over and above the prize amount) or damages or losses of whatsoever nature, if any, incurred by the winners or any customer on/after the purchase.
  • If the winner does not take the prize in the time and manner stipulated herein, then the prize shall be forfeited by TVS Credit and cash will not be awarded in lieu of the prize.
  • Vouchers and/or prizes must be taken as offered and cannot be varied.
  • Right to claim the prize cannot be transferred by the Customer to any other person, entity etc.
  • No cash alternatives or alternative prizes shall be provided.
  • The images of the prizes depicted on the press ads/posters etc are for illustrative purposes only and the actual prize may vary from the depiction made. All images used to depict prizes are proprietary to the respective brand/manufacturer.
  • TVS Credit, its directors, officers, employees, dealers etc shall not be held liable for the loss, expense, damage etc, if any, caused or incurred to the Customer due to participating in Diwali Contest.
  • The prizes will be governed by normal terms and warranties and/or guarantees, of the manufacturer of the prizes and TVS Credit shall not be held liable or responsible for the same. The prize winner shall contact the manufacturer service centre directly for any issue, whatsoever, related to the prize.
  • Any doubts, queries, information etc related to the functioning of the prizes shall be directly made by the Customer to the manufacturer of the prizes and the manufacturer shall be solely liable and responsible for the same.
  • All taxes, levies and charges, if any, on the prize will be borne by the Customer. The Customer shall pay tax liability at the prevailing tax rates (as per applicable Income Tax), if applicable.
  • In case a Customer is not contacted, it shall automatically mean that the person’s name has not come through the selection process, and he/she is not a winner.
  • Any fraudulent conduct on the part of the Customer shall disentitle the Customer to receive the prize under the Diwali Contest.
  • TVS Credit reserves the right to change, defer, alter or cancel this Diwali Contest in part or in full, or change any of all the terms and conditions of the Diwali Offer without intimation to the Customer or any other body or entity. The decision of TVS Credit shall be final in all regards and no communication, queries or complaints shall be entertained in this regard.
  • Disbursal of loan is at the sole discretion of TVS Credit Services Limited. Terms and conditions of the loan shall apply.
  • In case of order/loan cancellation by the customer especially by Insta Card Ecom users the prize will be revoked.
  • The invoice needs to be submitted by Insta Card Ecom customers to claim the prize. In case the invoice bears incomplete address, prize will be revoked.
  • The customer data collected for the Diwali Contest shall be purged at the end of the Diwali Contest.
  • If a customer is dissatisfied with the Diwali Contest and/or terms and conditions of this Diwali Contest, his/her exclusive sole remedy is not to participate in the Diwali Contest.
  • Participating in this Diwali Contest is deemed acceptance of the above terms and conditions by the Customer.

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